I just updated my journal comments section so anyone can post without registering.
Tuesday, February 22, 2005 5:18 PM
Today is the 25th anniversary of the 1980 US Olympic Hockey team's upset of the Soviet Union in the famous "Miracle on Ice" game. I was reading a piece by Greg Ebben on MSNBC on the game today and a couple of things really struck me about how we can truly accomplish anything if we work hard and believe in what we're doing. It is way too easy to become pessimistic about our surroundings and the direction our lives are going. It is useful to look back at examples like this and realize that with a plan, guts, and determination, we can truly accomplish miracles.
Monday, February 21, 2005 11:19 PM
I got a winemaking kit for Christmas from Andrea's parents and the first batch was done on Friday. The kit came with everything you needed to make four bottles of merlot, and it actually came out pretty well if I do say so myself.
Wednesday, February 16, 2005 3:40 PM
This past weekend I went to Buffalo to visit Andrea for Valentine's Day. On Friday, we went to the BPILP Jazz Night and listened to a jazz band, called "Class Action," made up of UB professors and students. The group was remarkably good and we stayed most of the night.
On Saturday we got up and toured some of the wineries in the Niagara-on-the-Lake region in Ontario. The wineries we went to included: Palatine Hills, Stonechurch Vinyards, Konzelmann, Strewn, Pillitteri Estates, and Sunnybrook Farm. My favorites were Palatine Hills and Konzelmann. After we were done touring the wineries we went and had dinner at The Olde Angel Inn in Niagara-on-the-Lake.
On Sunday we went up and got some British chocolates for my mom, stepdad, and I from the Scottish Loft in Niagara-on-the-Lake. After that we went down to Niagara Falls so we could see what they looked like in the winter. The ice was beautiful surrounding the Falls and the mist was heavier than in the summer due to the low dew point. We got a kick out of the fact that the supercooled mist froze instantly on contact with our coats, creating a hard shell on them.
Monday we hung out during the day and then went up to Toronto in the evening. Prior to our dinner we went and wandered around the Eaton Centre, then we went over to the CN Tower for our Valentine's Day dinner. The weather decided to cooperate as the rain stopped about an hour before our reservation so we would actually be able to see from the top of the tower. We got to the tower a little early and went right up. We had a wonderful dinner at the 360 Restaurant and then wandered around the observation deck before heading back to Buffalo and my flight back to Denver.
Sunday, February 13, 2005 11:52 AM
What is it about companies today that they think that we should tolerate having to come back over and over to get the a job done right. I've been dealing with Prestige Imports since the first week of December and my car is still not done right, and this is after it going back because they committed fraud in March of 2004.
Two weeks ago, Prestige told me the car was "done." I immediately found a number of issues even though it was "done," so we scheduled a time on Friday for me to bring it back in. I came in with a list of 7 issues, all written down so there was no excuse for missing any of them. Of course George Carpenter, the general manager, had forgotten my appointment and they hadn't ordered the correct parts. So we cleaned up what had to have been the worst detailing job I had ever seen and scheduled a time this past Tuesday for everything to be finished. Prestige also asked my to go by Ralph Schomp BMW to make sure we got the correct parts this time.
Tuesday I take the car in for what was supposed to be the final time and they tell me that it will be done by close of business on Wednesday. I call on Wednesday afternoon to confirm, and they say it will be done. So when I get there on Wednesday, I discover that only a third of my list has actually been done. In addition, they have caused more problems because of the way they did the paint work. And this is supposed to be "done?"
At this point, I'm not actually beliving that Prestige will ever get anything done right. I called the dealership manager, Don Adis, to tell him about the abysmal quality control at his body shop and he assures me that it will be taken care of. My biggest complaint is that every issue I have is something that should have never been a problem if someone at the body shop just paid attention to detail.
So why can't people take the time to do a job right? My personal feeling is that if I'm going to sign my name to something, I am going to do it right. I can't stand working with companies that obviously don't care, and Prestige is definitely one shop to avoid.